Privacy Policy

Last updated: 10 September 2026

This Privacy Policy explains how PAN MITRA collects, uses and protects information when you use Manage CRM.

1. Information We Collect

• Account information — name, company name, email, mobile number and login credentials when you register.
• Business data — the invoices, customers, employees, attendance, payroll, leads and documents you store in the Service.
• Usage information — log data such as IP address, device/browser type and pages accessed, used for security and improving the Service.
• Inquiry details — information you submit through our contact or inquiry forms.

2. How We Use It

We use your information to provide and improve the Service, process subscriptions, send service communications (OTPs, reminders, receipts), respond to inquiries, and meet legal obligations. We do not sell your personal data.

3. Communications

Transactional messages (OTPs, invoices, reminders) are part of the Service. Marketing communications, if any, include an opt-out.

4. Data Security

Passwords are stored using strong one-way hashing. Access to data is restricted by role-based permissions. Access tokens for the mobile app are revocable at any time from your profile.

5. Data Sharing

We share data only with service providers needed to run the Service (such as SMS/email gateways and payment providers), under obligations of confidentiality, or where required by law.

6. Data Retention & Deletion

We retain your data while your account is active. After termination you may request export or deletion of your data by writing to adrushranoji@gmail.com.

7. Cookies

We use essential cookies for login sessions and a preference cookie for your theme choice. We do not use third-party advertising cookies.

8. Your Rights

You may access, correct or delete your personal information from your profile, or by contacting us. For any privacy concern, write to adrushranoji@gmail.com.

9. Changes

Updates to this policy will be posted on this page with a revised date.